Wholesale Terms & Conditions

✿ Account Request

Namiya wholesale to the trade retailers and B2B Only. Inquiries and orders must be attached by store name, address, business license, and resale certificate number if applicable.

To request the opening of a wholesale account, please send an email to the following email address info@namiyajapan.com.au

✿ Price

We import all our products from Japan. Due to uncontrollable factors such as the cost of multiple imports and exchange rates, we cannot guarantee that the same price will always be maintained.

Prices are subject to change without prior notice.

✿ Minimum Opening Order

$ 3,000

After the first order is completed, there is no minimum order quantity for subsequent transactions.

✿ Backorders

Backorders will be shipped without notice. If you do not want backorders, please notify us when order is placed. Special orders or import orders cannot be cancelled and, if applicable, will result in forfeiture of the deposit. 

✿ Returns

Merchandise cannot be returned without prior authorisation. Returns or refunds will not be allowed after 7 business days from the receipt of goods.
There will be 15% restocking fee assessed to any item returned.

Items for return must be shipped freight prepaid in resaleable condition, free from damage or missing parts.

✿ Special Orders

Delivery times will vary depending on the item and production schedule of the factory. ETD (Estimated Time of Departure) will be advised at the time the order is placed.

✿ Our Warehouse

Our warehouse and offline store are located in Brisbane, Australia. We welcome interested wholesalers to make an appointment to visit our store and company.